Live instructor-led classes
Every ServiceNow online class is taught live. Ask questions, share your screen and get your configuration reviewed in real time.
ServiceNow Online Training · Live · Instructor-led
Join live ServiceNow Online Training from anywhere in India, the US, UK or Middle East. Same trainers, curriculum and real-time projects as our Hyderabad classroom — with recordings, a personal instance and one-on-one doubt sessions.
01 · What you get
Every ServiceNow online class is taught live. Ask questions, share your screen and get your configuration reviewed in real time.
Configure everything on your own ServiceNow Personal Developer Instance, guided step by step by your trainer.
Missed a class? Watch the recording the same day, with downloadable notes, scripts and update sets.
Morning and evening IST batches plus US-friendly slots, ideal for working professionals and learners abroad.
02 · Highlights
03 · Courses
ITSM · Modules
IT Service Management
Learn how Incident, Problem, Change and Request workflows fit together in ServiceNow IT Service Management. The syllabus also covers Knowledge, CMDB, service levels and reporting.
CMDB · Modules
Configuration Management Database
Learn how the ServiceNow CMDB organizes configuration items and their relationships. The syllabus also covers data quality, identification, reconciliation and service context.
CSM · Modules
Customer Service Management
Learn how customer cases, accounts, contacts and entitlements work together in ServiceNow Customer Service Management. The syllabus also covers the portal, knowledge and SLAs.
HRSD · Modules
HR Service Delivery
Learn how HR cases, employee records and HR services are handled in ServiceNow HR Service Delivery. The syllabus also covers HR knowledge, Employee Center and onboarding journeys.
GRC · Modules
Governance, Risk, and Compliance
Learn how policies, controls, risks and audits are managed in ServiceNow Governance, Risk and Compliance. The syllabus also covers risk assessments, issues and compliance reporting.
ADMIN · System
System Administration
Learn to configure and manage a ServiceNow instance, from users, groups, tables and forms to ACLs. The syllabus also covers import sets, notifications, SLAs, reports and dashboards.
DEVELOPER · Dev
Application Development
Learn to build and extend applications on the ServiceNow platform with scoped apps and scripting. The syllabus also covers Flow Designer, REST integration and App Engine Studio.
SCRIPTING · Dev
Platform Scripting
Learn ServiceNow scripting from basics to advanced, starting with JavaScript and client scripts. The syllabus also covers GlideRecord, business rules, script includes and scheduled jobs.
04 · FAQ
The schedule includes classes Monday to Friday with daily practicals, weekend tests and mock interviews, plus three hours per week of spoken English and interview preparation.
Contact NowPath to confirm the next available online batch, its timing, the course format and any equipment or access requirements before enrolling.
Ask NowPath to confirm the current equipment, internet and platform-access requirements for your chosen course and online batch.
Official certification training is optional. Contact NowPath to confirm which course preparation is currently available and whether exam registration or fees are separate.
START YOUR JOURNEY TODAY
Book a free demo class with a working ServiceNow Architect. New online and classroom batches in Hyderabad start every two weeks.